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News & Blog2018-02-20T12:40:34+10:00

Traditional call recording v cloud-based services

By |April 30th, 2019|Categories: Blog, Cloud, Unified Communications|Tags: , |

Call recording is a common requirement for regulatory compliance and contact centres. While many companies might prefer to record every call, the substantial investment required to deploy and maintain an on-premises, enterprise-wide recording solution is [...]

Should you embrace remote working in your business in 2019?

By |March 22nd, 2019|Categories: Blog, Cloud, Unified Communications|Tags: , |

When a team member says they are going to be “working from home tomorrow” it can trigger eye rolls and conjure up all sorts of distorted notions. People working in their pyjamas. Long lunches. A [...]

What is Cloud UC, and how is it different from managed or hosted services?

By |November 9th, 2018|Categories: Blog, Cloud, Unified Communications|Tags: |

From VoIP to UCaaS to SIP to UC there are lots of terms and options being talked about in the market right now, it's no wonder many CIOs, IT Managers, and other decision-makers are confused [...]

Want to move away from the headache of on-premises equipment?

By |October 3rd, 2018|Categories: Blog, Cloud, Office Phone System|

Although your business may be absolutely ready to move ahead, your phone system is most probably inflexible, rigid, and stuck in the past. Traditional phone systems have not and cannot keep up with the needs [...]

A few things you might not know about the nbn™.

By |September 5th, 2018|Categories: Blog|Tags: , , |

The nbn™ is Australia’s new broadband network. Services provided over the nbn™ network will be replacing the phone and Internet services provided over most existing landline networks, including copper and the majority of HFC networks [...]

Is Unified Communications the way of the future?

By |November 15th, 2017|Categories: Blog, Unified Communications|

Unified Communications (UC) are vastly becoming the most preferred set up for small and medium businesses telecommunication systems. Traditional on-premise PABX telephone systems have been in use in business since the early 1960’s. By the [...]

Choosing the right telecom provider – Office phone systems

By |September 12th, 2017|Categories: Blog, Managed Service Provider, Office Phone System|Tags: , , |

Choosing the right telecom provider is an important step in improving your businesses communication channels. However, telecommunications is a big industry and is becoming more and more complex. Pre-supposing anything about the end solution, even [...]

Managed vs Cloud Providers? How to choose the best provider for your business

By |August 15th, 2017|Categories: Blog, Cloud, Managed Service Provider|Tags: , , , |

Choosing a telecommunication provider can present many challenges for small to medium businesses, especially when it comes to managed vs cloud providers. Are you getting the best value? Will the services you have give you what [...]