We offer a range of payment options to meet your requirements.

Monthly charges

On activation of your services with Now Telecom, there will be a pro-rata fee of the monthly amount to the end of the current calendar month, plus the Monthly Charge in advance.

For example: If you activate the service on the 10th of December, you will be charged 21 days worth of access fees (pro-rata) for the month of December and a monthly charge 1st January 31st January (one month in advance).

In this example the following charges will be included:

  • Pro-rata monthly plan charge for 10 Dec – 31 Dec
  • Monthly plan charge for the current month 1 Jan – 31 Jan

Late Payments

Payment of your account on time helps us improve our efficiency and provide a better service. Now Telecom may charge a late payment fee on overdue payments. Any payment received after the due date will be included on your next invoice. Please check all transactions and advise immediately if a mistake is found.

If you have difficulty paying your account on time, please call us to make an arrangement in advance.

Non Direct Debit Processing Fee

As of 1 August 2019, a non direct debit processing fee of $3.50 will be charged to each transaction. To avoid incurring this fee, we recommend you move to the direct debit payment method. Please contact us on 1300 851 993 to set up direct debit payments.