Unified Communications

/Unified Communications
30 04, 2019

Traditional call recording v cloud-based services

2019-04-30T14:58:05+00:00April 30th, 2019|Categories: Blog, Cloud, Unified Communications|Tags: , |

Call recording is a common requirement for regulatory compliance and contact centres. While many companies might prefer to record every call, the substantial investment required to deploy and maintain an on-premises, enterprise-wide recording solution is often a barrier to that goal. Traditional call recording requires bulky, on-premises equipment to operate. The recording hardware is accompanied by [...]

22 03, 2019

Should you embrace remote working in your business in 2019?

2019-04-30T14:58:35+00:00March 22nd, 2019|Categories: Blog, Cloud, Unified Communications|Tags: , |

When a team member says they are going to be “working from home tomorrow” it can trigger eye rolls and conjure up all sorts of distorted notions. People working in their pyjamas. Long lunches. A disconnected, maybe even dysfunctional team culture. There are people who still think you need to be sitting in an office from [...]

9 11, 2018

What is Cloud UC, and how is it different from managed or hosted services?

2018-11-07T12:50:24+00:00November 9th, 2018|Categories: Blog, Cloud, Unified Communications|Tags: |

From VoIP to UCaaS to SIP to UC there are lots of terms and options being talked about in the market right now, it's no wonder many CIOs, IT Managers, and other decision-makers are confused about which communications model to choose for their enterprise. The exodus to the Cloud for telephony is accelerating and happening now. [...]

15 11, 2017

Is Unified Communications the way of the future?

2019-04-30T14:58:56+00:00November 15th, 2017|Categories: Blog, Unified Communications|

Unified Communications (UC) are vastly becoming the most preferred set up for small and medium businesses telecommunication systems. Traditional on-premise PABX telephone systems have been in use in business since the early 1960’s. By the 1990’s the systems had become more flexible but although they have evolved over time to better provide for the needs of [...]

8 08, 2017

Unified Communications Provider in Regional Australia

2018-02-20T16:10:31+00:00August 8th, 2017|Categories: Article, Growth, Managed Service Provider, Unified Communications|Tags: , , , , , , |

Now Telecom is now identified as a unified communications provider in regional Australia. Today it was announced that Now Telecom have signed Southern Phone Company Ltd (Southern Phone) and will deploy an outsourced IT help desk for the company in addition to Unified Communications (UC) services to customers in regional areas around Australia. Co-Managing Director of [...]

8 08, 2017

Cloud and Unified Communications – Now Telecom expansion

2018-02-20T16:35:51+00:00August 8th, 2017|Categories: Cloud, Growth, Unified Communications|Tags: , , |

Increased demand for tailored solutions drives business expansion in Cloud and unified communications. Now Telecom are expanding its team to support a further transition into the provision of Cloud (UC7) and Unified Communications (UC) services. Co-Managing Director, Graeme Kelly, said that the company has recently secured several million dollar plus contracts as a result of expanding its [...]