Although our business has been around for more than 20 years, there are still some gems of information about us that our customers, partners and suppliers might not know. These are things that can get taken for granted; but are the little things that take us from being just another service provider, to being an expert provider of choice.

The Now Telecom customer support team is located in South Melbourne, Victoria, Australia. Yes, when you call our helpful team, you’ll be speaking to a local on the ground. They speak your language- literally. If anything goes wrong (and at some point it will), having one number to call regardless of where the problem is within your network, is bliss. At Now Telecom, a real person will answer your call, they’ll be sitting down the road in South Melbourne and they will know your solution. If they can’t fix the problem, they will personally take the issue on board and see it through to its conclusion.

The Now Telecom team really want to make it easy for you to pay your bill! We offer so many ways to pay from your credit card over the phone to BPAY. If you’re still paying by cheque, you might want to give us a call and talk about the other options available to you.

The Now Telecom head office team all use UC7. As a company, we have embraced flexible working practices. As soon as our new unified communications service, UC7, was ready for beta testing, we implemented it across the team. It means we are no longer bound by desks and offices, we collaborate in real time with video and document sharing and our productivity has increased substantially.

If any of this is news to you and you want to know more – give the team a call on 1300 851 993